Even though there are at least 5 different bike shops in my area, I drive about 50 miles each way just to go to my favorite shop, RPM Cyclery in Lake Elsinore. I have a number of reasons why I choose to make the extra drive, not because Scott, the owner gives me sweet deals but because you don’t feel like a customer when you’re there, rather you’re treated like family.
With that in mind, what is it you look for in a bike shop?